Carel’s Conversations – blogRE: enterprise software (SAP), international business and South Africa.

iPad is the new Apple killer device…

Posted on January 27th, 2010 by Carel

Filed under Apple, Entrepreneurship, Technology

It’s official it’s the Apple iPad. See Engadget’s live blogging. Here’s a picture one of this first official pictures:

Apple iPad

Apple iPad

I want one!!!

Apple iPad

Apple iPad

When Google Runs your life OR maybe not

Posted on December 30th, 2009 by Carel

Filed under Business, Technology

A recent Forbes article on Google is a very interesting read. Here is an extract:

Your day begins with a wake-up call from your Google Android phone. As you run to the shower, you hit Google News and check headlines, then Gmail. Your first appointment of the day has been moved to a new location; Google Maps will direct you there. Quickly update your expense report–including the printout of that sales presentation using, say, Google Template–and shoot them to the back office in India (in Hindi, if you prefer, with Google Translate). Your boss wants to discuss your group’s contributions to some marketing documents? Lean on Google Groups. You’re not even out the door yet. You have the rest of the day to search for work-critical information on the Web while you’re at the office–to say nothing of snatching a few moments to download a game, check stock prices, organize your medical records, share photos and pick a restaurant and movie for the evening. How convenient. And a little creepy, perhaps.

Here is the full Dec 10, 2009 Forbes article.

If you don’t like this then you can decide to opted-out of Google and go and live in the Google Opt-out Village. Sounds like fun :-)


Google Opt Out Feature Lets Users Protect Privacy By Moving To Remote Village

The network IS the computer!

Posted on December 15th, 2009 by Carel

Filed under Apple, Technology

litl netbook

Sun Computer’s vision is: “The Network is the Computer“, well I think this is finally starting to take shape in the form of cloud computing. Bandwidth, even at speeds approaching 30MBps, is still orders of magnitude slower than main memory. However, I love the netbook-type (or webbook) computer that a company called, Litl, recently launched. The machine is a thing of beauty and follows in Apple’s design footsteps. Simple UI, easy to use, and does what it’s made for very well! I think it looks a litl :-) like the OLPC laptop.

OLPC

Here is a Youtube video by the CEO, John Chuang.

I think that litl has a head start on Google. Google’s own Web operating system is called, Google Chrome OS, and with GCO on a netbook the netbook will immediately launch the Google Chrome browser with all your data stored in the cloud. Very similar to the litl’s approach to software.

Here are some other write ups on litl: ABC Technology&Science, Engadget, and Wired.

OSNews preview.

Very interesting stuff. Would you buy a litl netbook? At $699, it’s a bit pricey for me.

10 Free (or Cheap) Tools for Start-ups

Posted on December 11th, 2009 by Carel

Filed under Business, CRM, Technology

Inc. magazine recently published this list of 10 free or cheap tools for Start-ups. I use Skype, Zoho and Google Docs. I would add TaDaList from 37signals and Evernote. Easy to use free software.

Did they miss any good ones?

Do you work in sales? Thank you.

Posted on September 11th, 2009 by Carel

Filed under Business, Entrepreneurship, Sales

I’ve known Mark Lange for awhile and he writes excellent opinion pieces in the Christian Science Monitor. This one on sales is concise, but to the point — great stuff!

Do you work in sales? Thank you.

By Mark Lange

from the September 9, 2009 edition

SAN FRANCISCO - Had enough of the recession? Next time somebody pitches you something – whether or not you open your wallet – at least say thanks.

Because economic growth is a story we tell one another. Transactions are its dialogue. And the authors of both are the master storytellers: salespeople.

Before you tune out, consider this: Nothing happens until somebody sells someone something. And no matter what the rest of us do all day, our paychecks and prosperity rely on their efforts.

At some level, of course, everyone sells. Authors and academics (if they hope to have impact), the yard guy across the street, the young woman shilling for Greenpeace in front of Target, even President Obama. None of us succeeds without applying the art of influence, in the best sense.

But front-line, all-day salespeople are the connective tissue between what we have and what we need. Their work demands a rare mix of audacity and humility, hope and realism. They take rejection and abuse that would crush the spirits of most. Yet they bounce back with the resilience of Tigger and the patience of Job.

Especially in harder times, selling compels tremendous creativity and a humble heroism. This isn’t to say all salespeople are heroes. Some get a bit too creative, while a (very) few are desperately dishonest. But that’s not sales. It’s fraud.

While political campaigns come and go, salespeople practice the politics of hope every day. They live by faith – faith that someone, somewhere needs what they have.

Critics accuse politicians of being salespeople. If only that were true: Good salespeople can actually explain what they’re trying to sell.

Everyone else in an organization can grumble and grouse, play office politics, soak in a bath of righteous cynicism. Salespeople don’t have time for that. They only get paid when somebody outside the cubicle cocoon is moved to act and demonstrate one of the truest measures of trust – parting with their money.

The good ones, along with intellect, have impressive integrity. They focus on your interests, not theirs, because they know that if they’re clear about yours, their own will follow.

Rather than spray you with words, they ask you questions, and listen carefully to what you’re really saying. They bring your authentic interests into sharper focus.

They really don’t want to waste your time, because they make a living on theirs.

Not buying? Try just saying “No thanks – but keep honing that pitch.” Better yet, offer a pointer to raise the level of their game. And if something about their approach annoys you, coach the manager who set both of you up for frustration. That’s a public service.

If the world is divided between builders and complainers, there’s no doubt that salespeople build – confidence, companies, and gross domestic product. They make the potential, actual. They move minds. Build trust. And motivate the transactions that keep us all fed.

Don’t be too hard on them, especially now.

Google Voice invitation request

Posted on June 25th, 2009 by Carel

Filed under Technology

Sign up and get your Google Voice account soon. See my last post on why I like Google Voice. Please share your experience…

Google Voice activation

Entrepreneurs can change the world

Posted on June 10th, 2009 by Carel

Filed under Entrepreneurship

Hasso Plattner Ventures Africa’s portfolio of companies

Posted on May 26th, 2009 by Carel

Filed under Business, Carel's Conversations, Entrepreneurship, South Africa, Technology, Venture Capital

Hasso Plattner’s African Venture fund was launched in early 2008. In February 2009 I attended the fund’s Emerging Market Africa conference in South Africa. HPVA has invested ZAR80mm of ZAR350mm in 5 companies to date and expect to invest in at least 5 more. HPVA doesn’t disclose investments and shareholding, although they did indicate that they only take minority shareholding.

You can find Hasso Plattner Venture Europe’s investments here.

Recently the African fund disclosed some of the investments it has made so far:

  1. Cibecs: Enterprise backup solutions. According to some articles, HPVA invested ZAR8mm for a 25% stake in the company (HPVA indicated that these numbers aren’t correct. They didn’t say what the correct numbers are.) Cibecs was formed in 2004 by Richard Dewing, and its software has been sold to more than 30,000 users in South Africa.
  2. Inala operates in the fields of telecommunications and broadcasting in South Africa.
  3. Global Vision specializes in marketing automation software.
  4. KnowledgeTree is an open source document management system. KnowledgeTree uses a number of social media technologies to promote its products, including Facebook, Twitter, and blogs…very progressive!
  5. Dabba Telecom: Low-cost telecoms in South Africa. Dabba’s CEO Real Lissoos was voted Social Entrepreneur of the year in 2008.

MXit launches iPhone app

Posted on May 21st, 2009 by Carel

Filed under South Africa, Technology

MXit is a South African social networking company with 12 million subscribers around the world. According to MXit it is “a next generation Mobile Instant Messenger that connects you to a world of expression, using both instant messaging and social networking.”

MXit iPhone app

MXit iPhone app

MXit recently launched an iPhone app. I’ve been a beta user for a few weeks. With MXit you can send 1,000 character multi-media messages (MMS) to your MXit, Yahoo!, MSN, Gtalk, AIM or ICQ buddies. It seems to work well, although I still cannot get my AIM and Gtalk accounts to work. Yahoo IM works great! In summary: It works well, however this first version is still too buggy. I’m sure the MXit guys will update it quickly.

MXit is also available on most mobile phones running Java, Blackberry, Windows Mobile and they have a PC beta version. You can win ~$10k (ZAR100,000) for developing the best PC MXit client. So get cracking…

MXit is a great way to send free or low cost messages to friends around the world. Different from Fring and Skype it doesn’t provide VOIP calling capability.

I would like to know your experience with MXit especially if you live in North or South America.

Cheapest international call rates from your iPhone

Posted on May 10th, 2009 by Carel

Filed under Business, Technology

These days you can make really cheap international calls directly from your iPhone. I’ve used VIP, Jajah, ATT Wireless, Skype and Google Voice. All these services will use your mobile minutes, with the expection of Skype’s iPhone app in WiFi mode. In this post I’ll give my experience with each service from a cost and ease-of-use perspective. I would love to hear about your experiences in the comments.

Here goes…

  • VIP has many low cost rate plans available. I’ve used VIP for many years and it continues to be my fall back provider. It’s not very user friendly to use, i.e., no integration with the iPhone’s Contacts app. You have to dail a tollfree number and then you can dail your international number.
  • Jajah has an iPhone dailer web app that works well. You can add contacts to you Jajah address book via the Jajah.com web site. Unfortunately Jajah’s iPhone app doesn’t integrate with the iPhone’s Contacts app. Jajah on the iPhone only works when you are in 3G or/and WiFi mode.
  • ATT Wireless: Adding ATT’s $5.99 p/m World Connect service to your plan allows you can make international calls directly with your iPhone’s Contacts app at much cheaper rates (e.g., 28c p/min to a UK mobile phone vs ATT’s standard $1.69 per min.). This is by far the most friendly solution although not the cheapest. ATT World Connect and Standard Rates lookup.
  • Skype recently launched it’s own iPhone app. With the Skype app you can make FREE (only in WiFi mode) calls from your iPhone to any Skype user around the world. The rates below apply when make calls to landlines and mobile phones. Skype’s app works well and a huge plus is that it integrates directly with the iPhone’s Contacts app, so I don’t have to duplicate my contact info in Skype. Skype’s VOIP calling competes with Fring.com.
  • Google Voice: In a previous post I wrote about Google’s new Voice service. Google Voice has the lowest rates for international calling! You can access the service in one of two ways: (1) Using Google’s mobile web site — also only works in WiFi and/or 3G mode, or (2) by calling your own Google Voice # and using voice prompts a-la VIP mentioned above. One great thing about Google Voice is that all my contacts are sync-ed with Google automatically using my Mac’s AddressBook. Calling from the mobile web site is fairly easy. Definitely not as easy as Skype or using World Connect.

This table compares call rates from the US to land lines in different countries (click on a title to sort each column):

International Call Rates to Land lines

ProviderUKGermanyFranceSouth AfricaAustralia
Google Voice0.020.020.020.060.03
ATT Wireless (World Connect)0.080.090.090.360.09
ATT Wireless (Standard)1.491.491.492.693.49
VIP (SANZAR Economy Rate Plan)0.070.080.070.0790.05
Jajah0.0310.0330.0330.0850.037
Skype (incl VAT)0.0240.0240.0240.0780.024

The following table compares call rates from the US to mobile phone numbers in other countries:

International Call Rates to Mobile phones

ProviderUKGermanyFranceSouth AfricaAustralia
Google Voice0.190.180.150.180.17
ATT Wireless (World Connect)0.280.260.220.530.24
ATT Wireless (Standard)1.691.661.622.863.64
VIP (SANZAR Economy Rate Plan)0.2390.260.230.210.189
Jajah0.2030.2880.1970.2220.201
Skype (incl VAT)0.2910.2830.2330.2680.233

To summarize:

  • Ease of use winner: ATT World Connect. For ease dailing you cannot beat dailing directly from your iPhone’s Contacts app. Skype is a close second, followed by Google Voice, Jajah and then VIP.
  • Low cost winner: Google Voice is the cheapest. Skype is the cheapest (FREE) if you have access to WiFi.
  • Overall winner: For me Google Voice is the overall winner — fairly easy to use and the cheapest rates. If cost was less of an issue then I would’ve picked ATT’s World Connect as the winner.