Archive for the ‘Leadership’ Category

What a historic day and free Starbucks!

Tuesday, January 20th, 2009

It doesn’t matter if you agree with Obama’s policies or not, today is a historic day in world history. The next four years will be very interesting — both from an economic and a world political perspective.

Free tall brew after 5 hours for volunteer work

Free tall brew after 5 hours for volunteer work

 

I received an email from Starbucks this morning offering a free tall brew if you volunteer for 5 hours. Hot stuff!

We are living in interesting times

Thursday, October 30th, 2008

Batman Ride

The current economic roller coaster is not as much fun as the Batman at Six flags. The market gyrations and financial market meltdown is definitely no fun and most of us has not experienced this before. The post-2000 dotcom bust now seems like a walk-in-the-park.

I’m sure there are tons of good advice out their. Here are my favorites:

Here is John Doerr’s (Mr VC) top 10 tips, with the HCM Gartner guru, Jim Holincheck sharing his thoughts on the impact on the HCM market (maybe a bit dated), and finally my favorite entrepreneur guy, Guy Kawasaki’s post on the subject from a CEO perspective. This Sequoia capital presentation is very interesting (and potentially depressing) reading.

I belong to Vistage, a global organization for CEOs and their top economist, Brian Beaulieu provided sage advise regarding the next 18 months. Here are a few actionable items for business owners:

  • If you have future cash needs. draw down your credit lines and hold the cash.
  • Use CDARS (a network of FDIC insured banks) as a way to protect your cash.
  • Take all necessary actions to maintain a positive cash flow.
  • Retool your management objectives with the understanding that this business cycle has a rise on the other side of the recession. Position your business for the next ascent.
  • Lead with confidence and optimism, with the attitude that “we can beat the business cycle.”
  • Find clients in these resilient sectors: healthcare, food distribution, water purification/distribution, electricity, natural gas distribution, consumer non-durables, education (community colleges in particular) and exports.
  • Expand internationally, and don’t overlook growing markets in Brazil and Chile.
  • Always give your clients a compelling reason to buy from you.

The Integrity Advantage

Friday, June 20th, 2008

I recently finished reading a 100 page book entitled “The Integrity Advantage”. The authors, Adrian Gostick and Dana Telford, describes 10 characteristics that defines Integrity. They claim, and I agree, that how taking the High Road (Integrity) creates a competitive advantage in business. I encourage you to read and study this little book. Integrity, that I define as being honest in all our interactions with ourselves and others, is one of my company’s principles. I like this book’s broader definition of integrity.

Gostick is the co-author of the recent book, The Levity Effect.

How would you rate yourself on each of the following 10 integrity characteristics:

  1. You know the little things count: Businesspeople lose their integrity a little bit at a time. To have the Integrity Advantage you do not lie or cheat on the small things.
  2. You find the white (when others see gray): You do not make tough decisions alone. You ask questions, receive counsel and take a long-term view.
  3. You mess up, you ‘fess up: Open and honest disclosure, e.g., Tylenol scare.
  4. You create a culture of trust: You reinforce integrity through principles, controls and personal example and you reward those employees who display personal integrity in their actions. I think it is time for me to read, The Speed of Trust by Covey.
  5. You keep your word: It’s walking the talk and setting the example.
  6. You care about the greater good: What goes around comes around. “Be generous: Invest in acts of charity. Charity yields high returns.”Ecclesiastes 11:1
  7. You’re honest but modest: Sounds like what Jim Collins calls a level 5 leader. Humble, quiet leaders are also considerate and courteous. They do the little things that win friends and admirers. They: smile and greet coworkers every day, they reflect on how their decisions will affect others, they praise and recognize their employees and even their bosses, they control their tempers, and they allow others to be kind to them.
  8. You act like you’re being watched: I once heard that the definition of character is what you do while your alone. Btw, if you are a leader you are being watched.
  9. You hire integrity: Key business principle according to Jack Welch and Warren Buffet. “Somebody once said that in looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don’t have the first, the other two will kill you. You think about it; it’s true. If you hire somebody without the first, you really want them to be dumb and lazy.”
  10. You stay the course: You have ethical consistency and predictability. Your life demonstrates wholeness and harmony between your values and your actions.
Read it!

Feedback: 10 signs that you aren’t cut out to be a CIO

Wednesday, May 14th, 2008

I sent the “10 signs that you aren’t cut out to be a CIO” post to some of my CIO friends and I received the following interesting feedback: 
A seasoned Fortune 100 CIO said:

I read the top ten list but haven’t read the whole article. I think the points are valid but thought the way the top ten things were phrased was not like a senior business executive would have stated them. But, that’s just a first impression.    

A very experienced Fortune 500 CIO remarked:

The blog and article are right on.     

and the following from a veteran former Deloitte partner:

Interesting perspective. I am not a CIO, and have always had an external perception of the role and the players. From that perspective, I have seen a host of CIO’s who contributed very little to the success of their companies in the 5 years they held the job prior to their termination. So, an internal perception of the CIO as “one in a million among IT professioals” is foreign to my perception, and probably to the perception of many C-level executives who hire and fire CIO’s. There are exceptions. My perception is that the exceptions did so because they were business-trained, and business-focused, and happened to fill a business role that included IT. If I were hiring a CIO, the last place I would look is at 25-year IT veterans. I would look for people who understand “business” then teach them the “business of IT.”      

and finally Jan, EPI-USE’s CIO, made the following comment:

Thanks for sharing this Carel. One of the most profound standments regarding CIOs I heard in the last year were by Léo Apotheker, co-CEO of SAP, at last year’s Saphila conference. He said something like “The main focus of CIOs in future will not be technology, but optimising business processes”. Putting the focus back on the “I” in CIO!  

So, there you have it!

10 Signs that you aren’t cut out to be a CIO

Monday, May 5th, 2008

My friend, Matt Brown of CorData recently sent this article my way. Late in 2007 TechRepublic listed 10 things you should consider before applying for a CIO position. Here is the list of 10 signs:

  1. You are uncomfortable working with senior management
  2. The concepts of financial management totally elude you
  3. You have no desire to participate in business strategic planning
  4. Any kind of change drives you crazy
  5. You think SOX is a garment
  6. To you, asset management and building management are the same things
  7. The idea of selling anything scares you to death
  8. Indecision is one of your strong points
  9. You’re really skilled in one key area of information technology
  10. You believe that CIO stands for “career is over”

You can find the full article here, and I include the summary:

The job of CIO is complex on a good day. Only one in a million IT professionals can do the CIO job… and do it well. It is a job that requires a unique set of business skills as well as a strong understanding of IT technologies. However, the CIO is also in an exceptional position to have a major impact on the success of the company. So if you still think your want to become a CIO, you should be aware that you will gain membership to one of the most elite group of professionals on the planet.

I would be very interested to get feedback from my CIO friends.

What do you want to be remembered for?

Tuesday, March 11th, 2008

I’m sure that you’ve noticed by now that I am a big fan of Guy Kawasaki. I really like his practical, let’s get it done attitude. His Art of the Start book is one of the best business books around.

Read it!

The last chapter of Guy’s book is on being a Mensch or “What do you want to be remembered for?” You can find a Guy’s post on this here and Joe McCarthy’s counter point here. Guy also contributes to Entrepreneur Magazine and in the March 2008 edition he writes about the same topic.

Here are his 5 ways:

    • Help people who cannot help you. A mensch helps people who cannot ever return the favor. He doesn’t care if the recipient is rich, famous, or powerful. This doesn’t mean that you shouldn’t help rich, famous, or powerful people (indeed, they may need the most help), but you shouldn’t help only rich, famous, and powerful people.
    • Help without the expectation of return. A mensch helps people without the expectation of return–at least in this life. What’s the payoff? Not that there has to be a payoff, but the payoff is the pure satisfaction of helping others. Nothing more, nothing less.
    • Help many people. Menschdom is a numbers game: you should help many people, so you don’t hide your generosity under a bushel. (Of course, not even a mensch can help everyone. To try to do so would mean failing to help anyone.)
    • Do the right thing the right way. A mensch always does the right thing the right way. She would never cop an attitude like, “We’re not as bad as Enron.” There is a bright, clear line between right and wrong, and a mensch never crosses that line.
    • Pay back society. A mensch realizes that he’s blessed. For example, entrepreneurs are blessed with vision and passion plus the ability to recruit, raise money, and change the world. These blessings come with the obligation to pay back society. The baseline is that we owe something to society–we’re not a doing a favor by paying back society.

      It’s the end of your life…what do you want to be remembered for?

      100 Ways to Succeed and Make Money

      Friday, February 8th, 2008

      Tom Peters is always interesting and unconventional. I found his 100 ways to succeed and make money and interesting read. It’s similar to Dale Carnegie’s “How to Win Friends and Influence People” .

      Here are some of my favorites:

      • Number #3: Write thank you notes.
      • Number #4: Make the difficult call NOW!
      • Number #6: Make today count — legacy. Similar to my principle of making each moment count.
      • Number #14: Read (and act on) these 3 books. You’ll have to read the manifesto to find out.
      • Number #17: He/She who has the Best Story wins!
      • Number #23: Design means you.
      • Number #29: Get the story! – everyone is important and has a story.
      • Number #33: Out-read ‘em.
      • Number #47: Just drill – drill more wells than the next guy.

      This is from the first 50 found on ChangeThis.com. I’ll list my favorites from the rest next…
      (more…)

      Elon Musk’s Tesla ousts co-founder Eberhard

      Thursday, December 6th, 2007

      Jeff Nolan posted on the ousting of Tesla’s co-founder Eberhard. The San Jose Mercury broke the news. Here is the Tesla Motors press release, and the rumors on the Tesla Motors Club forum. In a previous post I mentioned that Elon Musk is the main investor and chairman of Tesla Motors. I want one, these cars are very cool and green…

      Dec 10, 2007 update: Here is another post from Good Morning Silicon Valley and also from the good people @ All Things Digital.

      Patrick Lencioni – The three signs of a Miserable job

      Thursday, October 4th, 2007

      Pat said that this was the first time that he will give this keynote on his new book: “The Three signs of a Miserable Job.” He is also the author of “The 5 dysfunctions of a team”.

      I think work is under-focused on in our lives. Work is thought of that other thing we do. Popular TV shows don’t show people working. People on Dirty Jobs seem happy with their jobs. This is amazing because they have bad jobs. CEO, execs, football players are unhappy. Is your job fulfilling? Misery at work is universal – clock watching, Sunday night blues, ahhh I have to go to work tomorrow.

      People need to be reminded more than being instructed. – Samuel Jackson

      The 3 signs of a Miserable job

      1. Anonymity – All humans have a need to be known. If we feel anonymous we don’t feel appreciated. Managers should care about their people. We have to life coach the people who work for us. Why aren’t we all doing it? We’re too busy. Interest needs to be genuine. [The handouts read, accountability instead of anonymity -- funny...]
      2. Irrelevance – You make a difference in some one else’s life. As managers tell people how they make a difference.
      3. Immeasurement – Measure for themselves why they’re doing what they are doing. Salespeople like their jobs because they know where they stand. We all have a need to measure. This is what I do, and this is how well I’m doing.

      Someday I what to retire. Don’t wait until you retire to start your ministry. The way you treat your people will influence the people around them. Management is ministry!

      Pat’s final comment: Work becomes a great source of fulfillment and ministry.

      Andy Stanley – The most powerful man in the room

      Thursday, October 4th, 2007

      [Note: ok I couldn't do the real live blogging thing. The WiFi connection wasn't strong enough, sorry...]

      Andy Stanley started off with a confession – I’m nervous talking @ Catalyst. He said, “We are like peers. You guys are like the leaders. What am I going to talk about next year?”

      Then he started his talk on “the most powerful man in the room”.

      If God trusted you with leadership — you wield power (we like to use the word influence). Our words have power. Whether you like it or not — you have power as a leader. How do we use it to honor God? Double-edged sword of power. Regulation is not the solution to control power. Same problem in churches. Always work in teams. Follow we, instead of follow me. Not the solution.

      What do you do when it dawns on you that you are the most powerful person in the room?
      This is the moment in the life of a leader that makes or breaks us and shapes our character. It says so much about your confidence in God. You have no idea how God wants to use you. Your fear of power (abuses you’ve seen) may be what God wants to use. God wants to entrust even more to you. Biography – read story of Moses. I (Moses) don’t want to be in a position of power — maybe God wants to use you.

      John 13: 1-7, 12-17, so he got up from the meal, and he wrapped a towel around his waist.

      What’s your first move when you become a powerful person? Jesus sheds his symbol of authority his robe. Jesus disciples were stunned by his humility. Jesus sheds all his authority (his robe is the symbol) and became a humble servant.

      What do you do if it dawns on you you’re the most powerful? Jesus just gave as an example. Your first line of respond is to shed symbols of authority and show humility.

      Don’t leverage your power for your own sake, but for the sake of the other people (in the room). Look for opportunities to leverage your power for the other people in the room. If you don’t apply this principle it shows your weakness. Jesus didn’t do it. [Note: Later in the day Rick Warren said a similar thing: He leverages his fame and influence to give people (the poor) influence who don't have any.]

      George Washington story – he surrender his power. If he decides not to be King he would be the greatest person in the world. Supreme example of a leader that can be trusted with power — he gave it up.

      Legacy of your leadership will be to decide: I’m not greater than my Master and Saviour. He leveraged His power for the benefit of the others (disciples) in the room. We should do the same.